Help -

Are you looking for Help?

Welcome to the TECTOPI Help Center! We're here to ensure your experience with our services, platforms, and training is smooth and successful. Below you'll find answers to common questions and ways to get personalized support

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General Support

What services does TECTOPI offer?

We provide web and mobile application development, professional IT training, and strategic consultancy services. Visit our Services page for more details.
Where is TECTOPI located?

We are based at B10, AH&M Plaza, Main Market Road, Herwagana, Gombe, Gombe State, Nigeria.
What are your support hours?

Our team is available Monday to Friday, 9:00 AM – 5:00 PM, and on Saturdays, 10:00 AM – 2:00 PM.
e-Learning Platform Support | How can I access online training?

Our training is available via the TECTOPI e-Learning Platform, accessible from our website or through our mobile app (available on Play Store and App Store).
I forgot my login password. What should I do?

Use the “Forgot Password” link on the login page to reset your password. For additional help, contact us at [email protected].
Can I get a certificate after completing a course?

Yes! Certificates are issued for completed and verified courses, based on the course requirements.
My dashboard is not loading properly. What should I do?

Try refreshing the page or clearing your browser cache. If the issue persists, reach out to us with a screenshot and your account details.
I submitted a request but haven’t received a response.

We respond to all inquiries within 24–48 business hours. If it’s urgent, you can also call us directly at +234 912 127 2720.